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Really disappointed with OVO as I can't get to work because the ev charge schedule was adjusted by Ovo to start at 7 AM.

I ALWAYS check in the Ohme app that charge will come on through night allowing me to have enough charge to get to work. BUT, some time after 23.30, the schedule was adjusted to start at 7 am.

Ovo need to guarantee a level of service otherwise I'll need to find another tariff

I'm with Charge Anytime and have set Ohme up to add 70% every week day by 7.00 am.

Suspect I'm not the only one with this issue.

 

Hi @Tremayne,

 

I’m sorry to hear this.

 

Have you tried reaching out to the Charge Anytime team so they can look into this further for you? They can be contacted on chargeanytime@ovo.com or by phone on 0330 175 9678 Option 2. 

 

These threads may also be helpful:

 

Please let us know if you have any trouble getting through to the team.

Hi, spoke to Ovo who put me on ro Ohme. The car was preventing it charging. So not Ovo's issue!

Thanks 

 

Happy to hear you’ve managed to get this sorted now! 

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