Best answer by Tim_OVO
Updated on 21/07/21 by Jess_OVO
Great question to ask about your new solar panels - we’d love to help you understand how you’re getting paid for the energy the create.
The answer to this one will depend on when your solar panels were installed and you registered to receive payments -
Before April 2019 and registered for the Feed-in Tariff? - You’ll be paid for both the energy you generate and the energy you export, so you’ll have a separate generation meter. The export reading can either be clocked by an export meter/smart meter or ‘deemed’ whereby we calculate it based on your generation reading.
If you’ve got your FIT or SEG registered with us, we request the relevant readings at the end of each quarter (March, June, September, December) and you’ll receive your statement and payment for that quarter within 8 weeks. Concerned about your payments? - You can contact the team on email@example.com - they can make sure you’re giving the correct readings and being paid the right amount.
Hope this information helps - any more questions, comment below. We’re glad to help members become micro-energy generators and help us on our Plan Zero journey!