Skip to main content
Solved

Is my broken meter an RTS meter?

  • October 17, 2024
  • 6 replies
  • 2105 views

  • Carbon Cutter*
  • 3 replies

Hello, my meter has been broken for a while now. 
I am extremely rural and have been unable to manage getting an engineer out to help. ANYWAY i just wondered is this meter controlled by the rts signal. 

 

Best answer by Blastoise186

Howdy!

I just got back from datamining this one for you, the other reason for my slow reply was because my other volunteer role sent me to a golf club all day (I got a free lunch out of it at least!). This is probably now more useful to other visitors, but I hope you don’t mind me adding some extra context anyway.

AFAIK the Actaris ACE9000 KBD isn’t capable of doing anything other than Single-Rate/Flat-Rate Tariffs, thus cannot be RTS managed. I’ve almost never seen any Traditional Prepayment Meter run on RTS outside of the THTC ones - pretty much all others operate locally if memory serves.

However… Yours might be in Free Vend Mode, so you may have a debt to pay off post-upgrade - just thought I’d give you a heads up on that!

View original

6 replies

BPLightlog
Plan Zero Hero
Forum|alt.badge.img+5
  • Plan Zero Hero
  • 2733 replies
  • October 17, 2024

Hi @M4n5a , that doesn’t appear to be an RTS controlled device. It has been mostly used by EDF (and obviously SSE). 
The certification date suggests it’s in need of replacement anyway as it has a 20 year expectancy. 
There’s only one feed from it (most complex meters have multiples) and I guess the box in the bottom right corner is the switch/consumer unit?

A wider image would help to confirm 


  • Author
  • Carbon Cutter*
  • 3 replies
  • October 17, 2024
BPLightlog wrote:

Hi @M4n5a , that doesn’t appear to be an RTS controlled device. It has been mostly used by EDF (and obviously SSE). 
The certification date suggests it’s in need of replacement anyway as it has a 20 year expectancy. 
There’s only one feed from it (most complex meters have multiples) and I guess the box in the bottom right corner is the switch/consumer unit?

A wider image would help to confirm 

Hi thanks for your reply! 
I am happy to say I’ve managed to book a smart meter exchange for next month. I’m delighted.


Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1
  • Plan Zero Hero
  • 7867 replies
  • Answer
  • October 17, 2024

Howdy!

I just got back from datamining this one for you, the other reason for my slow reply was because my other volunteer role sent me to a golf club all day (I got a free lunch out of it at least!). This is probably now more useful to other visitors, but I hope you don’t mind me adding some extra context anyway.

AFAIK the Actaris ACE9000 KBD isn’t capable of doing anything other than Single-Rate/Flat-Rate Tariffs, thus cannot be RTS managed. I’ve almost never seen any Traditional Prepayment Meter run on RTS outside of the THTC ones - pretty much all others operate locally if memory serves.

However… Yours might be in Free Vend Mode, so you may have a debt to pay off post-upgrade - just thought I’d give you a heads up on that!


  • Author
  • Carbon Cutter*
  • 3 replies
  • October 21, 2024

If its a flat rate/single rate meter does that mean I do not have economy 10/7? I got a letter through from OVO saying I had economy 10, but when asking a question on the online chat the adviser said economy 10 was not for domestic dwellings. Sorry in advance if this is mind numbingly obvious 


Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1
  • Plan Zero Hero
  • 7867 replies
  • October 21, 2024

I cannot say for sure, but your meter does not appear to support Economy 10 based on the photos I’m seeing and the data I’ve gathered from other sources.

Economy 10 IS supported in domestic properties and is quite common. You shouldn’t have been told otherwise - I will ensure this is fed back to OVO.


  • Author
  • Carbon Cutter*
  • 3 replies
  • October 21, 2024

Thanks for your help :) 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings