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Charge Anytime limiting charging below 7 kWh

M
Carbon Cutter*****
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Has anyone else had trouble with charge anytime limiting charging to the car. A couple of times recently I've set my car to charge overnight, with plenty of time to get to 100%, but when I check at 7am it's not fully charged. When I look in my charger log it's only been charging at 3.5kwh and not the full 7kwh, hence it's not fully charged. Is there a fix for this? 

I have an Audi Q4. 

Best answer by Chris_OVO

Updated on 21/02/25 by Ben_OVO

Hey @mdanhieux,

 

I would echo what @NeVeTaS has already said that Charge Anytime mainly controls the stop/start in order to keep charging at the greener times. I’d suggest reaching out to the Charge Anytime team at 0330 175 9678 (existing customers option 2) or chargeanytime@ovo.com. They may be able to shed some light or find a way to help you and if not they can point you in the direction of Audi’s support team. There will be an answer to this it’s just a case of isolating it and finding it! 🙂

 

We have had similar question about VW I left below for you to take a look at if you’re interested:

 

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N
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  • NeVeTaS
  • Carbon Cutter****
  • 10 replies
  • May 31, 2024

CA has no effect on output power, your issue must be elsewhere

Chris_OVO
1 person likes this
  • Chris_OVO
    Chris_OVO
Chris_OVO
Community Moderator
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  • Chris_OVO
  • Community Moderator
  • 735 replies
  • Answer
  • May 31, 2024

Updated on 21/02/25 by Ben_OVO

Hey @mdanhieux,

 

I would echo what @NeVeTaS has already said that Charge Anytime mainly controls the stop/start in order to keep charging at the greener times. I’d suggest reaching out to the Charge Anytime team at 0330 175 9678 (existing customers option 2) or chargeanytime@ovo.com. They may be able to shed some light or find a way to help you and if not they can point you in the direction of Audi’s support team. There will be an answer to this it’s just a case of isolating it and finding it! 🙂

 

We have had similar question about VW I left below for you to take a look at if you’re interested:

 

Renewable energy jokes never get old.

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