Updated on 28/01/25 by Abby_OVO
Thanks!
Hmm… The first thing I noticed is that meter is reaching the end of its service life. I estimate that it’s got about three months left before the certification expires and the only option for recertification is to have the meter replaced and upgraded to a Smart Meter.
If it remains in place as-is past the expiry of its service life, it will continue to become more and more inaccurate as time passes. I’m already concerned that there’s a possible fault on that particular meter. Adding those numbers together from Rate 1 and Rate 2, I get around 12,300. I don’t think this is enough to justify a Meter Accuracy Test at this stage, but I wouldn’t recommend leaving it in place for much longer.
I am however, wondering if the total counter has gone round the clock at least once. This is normal, especially for such an old meter. OVO’s system can detect this and automatically handle it though.
If you’d like to book in a Smart Meter upgrade, the fastest option is https://smart-booking.ovoenergy.com . Alternatively, the Support Team can help on 0330 303 5063. Please specify that you have Economy 7 and storage heaters, as this allows the engineer to bring the right equipment and also makes sure the right engineer is booked for the job.
We’ve got really helpful topic dedicated to all things Economy 7, you can check that out below:
