After carrying out a complete overhaul of an existing property, we have had a new 3 Phase connection made to the property. We were made aware by Viessmann who will be supplying the heat pump that a special agreement is in place between the two companies to supply energy at a reduced rate (15p kWh).
Therefore I am keen to set up a new account with OVO and obtain a new 3 Phase meter from them ASAP, however the general contact centre (after over 3 hours on the phone across multiple calls) seems to be unaware of this arrangement and unable to assist me.
Does anyone have a contact at OVO that might be best suited to discuss this and arrange for the meter, as I need to get something sorted ASAP.
