Can OVO tell us what email address the notifications will come from so we can flag them as urgent and see them promptly? A text would be better!
How to spot and flag the Power Move Plus email alerts?
Best answer by Emmanuelle_OVO
Updated on 15/11/23 by Abby_OVO
Hey
Have you given email marketing consent?
We’ll invite eligible customers this winter to sign up to Power Move Plus - keep an eye on your emails.
To be eligible, you’ll need to have a smart meter, be a pay monthly or on demand customer and, opt in to half hourly meter reads and email marketing consent. You can update your meter read or marketing preference via your online account. Terms apply to Power Move Plus- see here for details. Please note that our Power Move Plus events are available to limited numbers of customers at the moment and are available on a first come, first served basis but we’re working to open the events up to more customers.
Mine came from no-reply@ecomms.ovoenergy.com.
It might be worth taking a look in your emails for anything from the email address Simon got his.🙂
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