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Flex Event!

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  • GilDean
  • Carbon Cutter*****
  • 27 replies

Flex Event

i am happy to try and take part in these events to help out OVO with its energy usage, plus get a minuscule amount in return, still, it’s better than the previous project. Again, this isn’t always a positive experience. I had a power down event. I was away, therefore the only thing on the house was the smart meter and two fridges. Maybe I need to turn them off to earn £0.15p!!

My question is, Why send an email at 7.10am informing me of a Flex Event for a period after the qualifying time of 12.00am - 03.00am. I can’t even try to achieve it!
Another great idea OVO.

Best answer by Chris_OVO

Hey @GilDean, @EvanD & @brichard

 

The Power Move Flex team made an error with the dates, so the actual event is 12 midnight tonight—3am and will be a power-up event. During this time, you can use as much energy as you need to help hit the targets, so if you have any appliances such as dishwashers, washing machines, or tumble driers, this is the time to use them. You could set a timer at any point today so these can come on automatically during the event tonight. 

 

I'm sorry for any confusion this caused you all. You'll get an updated email today to confirm, as they're working on amending it now. 

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10 replies

E
Carbon Cutter**
  • EvanD
  • Carbon Cutter**
  • 5 replies
  • October 24, 2024

I got the same email! And I could have actually participated in this one. 
 

If only I had a flux capacitor!

B
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  • brichard
  • Carbon Cutter**
  • 24 replies
  • October 24, 2024

I think this is all testing. They are trying to work out how people react to different events with different lengths of notice. I think you will see all sorts of things that on the face of it don't seem to make sense. They are just trying to work out what works and how well.

 

Bruce

Blastoise186
Plan Zero Hero
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  • Blastoise186Plan Zero Hero
  • Plan Zero Hero
  • 7867 replies
  • October 24, 2024

Hi!

Please wait for an update from OVO - this has been raised to the Forum Moderators.

Thanks for understanding!

Auto-Marking this as an Answer for now - it will be updated later

Blastoise186

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Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Chris_OVO
Community Moderator
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  • Chris_OVO
  • Community Moderator
  • 735 replies
  • Answer
  • October 24, 2024

Hey @GilDean, @EvanD & @brichard

 

The Power Move Flex team made an error with the dates, so the actual event is 12 midnight tonight—3am and will be a power-up event. During this time, you can use as much energy as you need to help hit the targets, so if you have any appliances such as dishwashers, washing machines, or tumble driers, this is the time to use them. You could set a timer at any point today so these can come on automatically during the event tonight. 

 

I'm sorry for any confusion this caused you all. You'll get an updated email today to confirm, as they're working on amending it now. 

Renewable energy jokes never get old.
B
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  • Belinda5
  • Carbon Cutter****
  • 22 replies
  • October 24, 2024

Yes, I had that email too and queried it with the online chat this morning. I've now had an email saying the power up is 12am to 3am 25th October so it's tonight. Everyone should be getting that email with the correction.

Abby_OVO
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  • Abby_OVO
    Abby_OVO
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  • DuncanL
  • Carbon Cutter*****
  • 54 replies
  • October 27, 2024

As I have said elsewhere, OVO might not get into these tangles if they stopped using the meaningless times of 12am and 12pm and used midnight and noon, or at least 12 midnight or 12 noon. 

Firedog
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  • Firedog
    Firedog
Shads_OVO
Retired Moderator
  • Shads_OVO
  • Retired Moderator
  • 465 replies
  • October 28, 2024

Hi @DuncanL,

 

Thanks for the suggestion. I’ll pass this on to the team! 

Firedog
Plan Zero Hero
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  • FiredogPlan Zero Hero
  • Plan Zero Hero
  • 2011 replies
  • October 29, 2024
DuncanL wrote:

...OVO might not get into these tangles if they stopped using the meaningless times of 12am and 12pm and used midnight and noon, …
 

There are other consequences for rational people, too. 12am must mean ‘midnight before noon’, so 12am Friday must mean midnight Thursday-Friday - or does it? Is that what you would understand by ‘midnight on Friday’?

Midnight belongs to both of the days it comes between. You can see this on OVO’s billing and meter readings pages:
  

  
Billing treats the reading as if it applied to the end of the day. The readings listing treats the same reading as if it were at the start of the day. They’re both correct. It would be interesting to see how they would appear if the time the reading was taken were also given.

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Chris_OVO
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  • Chris_OVO
    Chris_OVO
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  • DuncanL
  • Carbon Cutter*****
  • 54 replies
  • October 29, 2024

I don’t think am/pm thing means that there is anything wrong with OVO billing but it’s just that, as you say, 12am and 12pm both really mean midnight.  One means 12 hours before noon and the other means 12 hours after noon.  They are 24 hours apart not 12.  

I suppose it’s just a a bit annoying to see OVO using the terms 12am and 12 pm without understanding what they mean - much like listening to sports commentators who think kilometre is pronounced differently from kilogram and centimetre !

Firedog
Plan Zero Hero
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  • FiredogPlan Zero Hero
  • Plan Zero Hero
  • 2011 replies
  • October 29, 2024
DuncanL wrote:

12am and 12pm both really mean midnight.  One means 12 hours before noon and the other means 12 hours after noon.  They are 24 hours apart not 12.  
 

Quite.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Chris_OVO
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  • Chris_OVO
    Chris_OVO

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