Is Ovo energy a good energy supplier ? Just signed up with them.
Would you recommend switching to OVO Energy?
Best answer by Blastoise186
Hey
I’m Blastoise186, one of the forum volunteers around here. In the interests of full disclosure, I do not work for OVO myself and have never worked in the energy industry as I prefer to maintain an independent status as far as possible. However, I am very well known to several teams in OVO so I want to allow you the chance to factor that into how you consider my response to be.
For me personally, OVO has been pretty good since I signed up in October 2020 and I’ve been one of the forum volunteers pretty much the entire time since then. Customer service in general has been pretty decent overall, with the occasional wobble when I manage to stump an agent but to be honest, that’s more because I’m me and I can trip up just about anyone no matter how hard they try. Some of the changes that have been made to my account since early 2021 however, have massively improved my experience and the support team actually reached out to me to wish me happy birthday last year. :)
In general though, I’d consider OVO to be a pretty good supplier and one of the better larger suppliers out there. I can definitely say that there are suppliers of all sizes who are much worse than OVO, and in fairness there’s also one or two that are perhaps a little better but it all depends on your circumstances and ultimately it’s luck of the draw stuff.
To completely honest with you, I’m always going to present OVO in a highly positive light because of my experiences, so I feel it’s only fair to let some other members have their say as well.
There are however, a bunch of other forum regulars here who aren’t me that may be willing to offer their opinions. I’ve chosen them randomly with the only filtering being based on whether they’re currently active on the forum, and are likely to respond if I mention them.
Based on this, I can try to ask
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