Hi I’ve been trying to switch for last 2 months . They send me a letter on 16 of may and they told to pay a deposit of £250 and I did pay them £350 just to show them I’m serious about it. Basically they told soon as I pay the deposit they will do the switch in 14 days. I’ve been waiting for 1 month and a half since I pay the money and I haven’t had anything from them not even a single respond. I don’t know what to and to who to talk to. Please can you give me an advice. Thank you.
Best answer by Jess_OVOView original