I am the landlord of a property. I have received an email today asking for details regarding who is responsible for the energy bills as a previous tenant has left the property and new tenancy has commenced. However, on replying to the email it was bounced back as the email address given to me by OVO (hello@ovoenergy.com) is apparently not in use anymore. I can carry out a webchat however I am no 68 in the queue and then I am informed that web chat can not deal with the issue and I must contact OVO by phone. I see no reason why I would spend my time or my money (ringing your 0330 number) if you can't send me the correct contact details for the information that you require. If you send me a valid email address I will send you the details you need
Best answer by Tim_OVO
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