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How can I get access to presale tickets to OVO Hydro events?


With my old supplier used to get access to presale tickets at events in the hydro in glasgow - do we not get this perk anymore? Or if we do where do i enquire? Any feedback would be appreciated 

Best answer by Blastoise186

Updated on 26/06/24 by Shads_OVO

Hey @Saramac77 ,

I think you’ll find that reward might be coming back much sooner than you might think!

Could you give https://ovo-live.com/ a try? OVO Live is the new system for getting presale tickets to the OVO Hydro and the VIP Lounge access. OVO customers also qualify for this service and your login should work.

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Blastoise186
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  • October 15, 2022

Updated on 26/06/24 by Shads_OVO

Hey @Saramac77 ,

I think you’ll find that reward might be coming back much sooner than you might think!

Could you give https://ovo-live.com/ a try? OVO Live is the new system for getting presale tickets to the OVO Hydro and the VIP Lounge access. OVO customers also qualify for this service and your login should work.


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  • October 15, 2022

Perfect -  thank you for that - sadly missed the boat on the tickets i wanted but never mind I know for next time 🤦‍♀️


Blastoise186
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  • October 15, 2022

No worries!

While you’re here, I’ve got a bonus gift for you.

Details at https://www.ovoenergy.com/customer-support-package

Fastest sign up option at https://www.ovoenergy.com/winter-support-delivery/sign-up


  • Carbon Cutter**
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  • November 8, 2022

Hi 

customer now with OVO can’t get logged onto the OVO live site keeps telling me error code or just not loading 

 

tried changing my password and other stuff but still nothing.


Blastoise186
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Still struggling to get in @topher100 ? Don’t worry, I’ve got a solution for you.

Try getting in touch with the OVO Live team directly. You can either use the contact form at https://ovo-live.com/Contact/ or fire off an email to ovolive@ovo.com . Whichever works for you.

I’d recommend the contact form though, as it helps the team to get the information they need from you more easily.


  • Carbon Cutter**
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  • November 9, 2022
Blastoise186 wrote:

Still struggling to get in @topher100 ? Don’t worry, I’ve got a solution for you.

Try getting in touch with the OVO Live team directly. You can either use the contact form at https://ovo-live.com/Contact/ or fire off an email to ovolive@ovo.com . Whichever works for you.

I’d recommend the contact form though, as it helps the team to get the information they need from you more easily.

Sent them a message not heard anything back as yet and still getting error 


  • Carbon Cutter**
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  • November 9, 2022

 


Blastoise186
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Ok…

That... Shouldn’t happen…

I’ll flag this with @Tim_OVO and @Emmanuelle_OVO . Please bear with me.


  • Carbon Cutter**
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  • November 9, 2022
Blastoise186 wrote:

Ok…

That shouldn’t happen…

I’ll flag this with @Tim_OVO and @Emmanuelle_OVO . Please bear with me.

Thanks I’m trying to get early access tickets for Peter Kay they go live tomorrow 🙏🏻


Blastoise186
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I’m afraid there’s no guarantee that this issue will be fixed before then, but I can promise you that I’ve sent up an SOS Flare for you.


  • Carbon Cutter**
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  • November 9, 2022
Blastoise186 wrote:

I’m afraid there’s no guarantee that this issue will be fixed before then, but I can promise you that I’ve sent up an SOS Flare for you.

Appreciated 👍🏻


Emmanuelle_OVO
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  • November 10, 2022

Hey @topher100,

 

Sorry to hear of the error message you’re getting,

 

Blastoise186 wrote:

Still struggling to get in @topher100 ? Don’t worry, I’ve got a solution for you.

Try getting in touch with the OVO Live team directly. You can either use the contact form at https://ovo-live.com/Contact/ or fire off an email to ovolive@ovo.com . Whichever works for you.

I’d recommend the contact form though, as it helps the team to get the information they need from you more easily.

 

Does it work when you use a different device? 

 

If you’d tried the above and not yet received a response but require one immediately, the only other suggestion I have is contacting Support.


Blastoise186
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That's actually a server crash message. It's not going to be fixed by changing your browser 


Emmanuelle_OVO
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  • November 11, 2022

Hey @topher100,

 

Any update on this? You having any luck today?


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  • January 23, 2023

How do you sign up for alerts for shows at OVO Hydro etc?


Jeffus
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Blastoise186
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You’ll still qualify with OVO Live as well. You might have to re-register but it’ll work as long as you’re with OVO or Boost.


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  • December 15, 2023

Why does Ovo does not offer Vip ticket to loyal customer at the OVO arena in Wembley .


Blastoise186
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Actually, they do. Try https://ovo-live.com/

You either need to book via that website, or find one of the OVO team on-site when you arrive to redeem the perks on offer.


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