Text from “SMSplc” not sure if I fell for a scam or not? Help!!

Thanks! Seems people online think its a scam due to questionable customer service and aggressive marketing.

Probably just naysayers tbh. It happens.

SMS doesn’t have a full customer service team that you can access as such - you go via your supplier and they get in touch with SMS for you.

They also don’t do outbound marketing either. They just do the install and maintenance jobs that suppliers ask them to do.

Thanks for the elaboration, I read through these and felt terrified.

https://www.unknownphone.com/phone/03301359948

https://who-called.co.uk/Number/2,03301359943

I did contact the live chat for SMS and they seemed to corroborate your replies.

I am confused at no email notification though.

Have you been given advice on how to rebook your appointment, @kittycat27?

@Tim_OVO I rebooked it over the phone using the number I was given. 

I&C Gas on behalf of SMS Energy have been in touch with my dad to book an appointment to change our gas meter & have given us an appointment in June.

Anyone know if this is legitimate? He gets both gas & electricity from Ovo?

Just worried in case it's a scam.

SMS is an OVO Contractor. It's likely legitimate but you can call 0330 303 5063 to check.

Hey ​@Jacks1973,

Welcome to the community! 

Did they give any reason for the changing of the meter? Could it be out of certification or an older meter that needs replaced? 

You can speak with a member of our Support Team and they’ll check on our engineering systems for any appointments for you. 

Keep us updated what you learn!

Thank you for your help guys.

Will see what I can find out.

Hi ​@Jacks1973 And if everything seems fine for your going ahead with the June appointment, remember that on the day they come, they will carry visible ID and, if you wish, will wait politely if you do feel the need to call their home office for verification.  All being well, swapping out the old meter usually takes very little time.