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Tariff not updated on smart meter yet, what can I do?

  • 1 August 2023
  • 1 reply
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Since the price change in July my smart meter has not updated to show the new tariff rates and standing charges. 

What can I do about this as as one of the main reasons for having a smart meter surely is to have accurate pricing information on hand?

Any advice would be appreciated.

 

 

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Best answer by Blastoise186 1 August 2023, 09:55

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Easy fix! Simply use Live Chat at https://help.ovoenergy.com and you can ask the Support Team to run the SMETS Command Update Tariff Configuration. :)

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