Hi @njvan ,
It sounds like you’d like to fix the thread title, no worries as I can get @Abby_OVO to help you with that.
We have seen this exact issue a few times recently, but it’s not the fault of the Meter. I’ll drop a thread or two that might help explain this. However, I can definitely confirm that the idea is that a Smart Meter is not supposed to mess with the fusebox/consumer unit!
These are in a random order.
Might be a good idea to get your friendly local neighbourhood sparky out to investigate. IIRC it’s something that OVO can’t really touch as the consumer unit is downstream from your Meter, so therefore beyond OVO’s remit to play with.
thank you so much both for your advice and pokémon relatability :D
i live in a council flat and my heaters have been a very long standing issue- when i signed my tenancy i was convinced
i was told my fuse box may flip for 48 hours but then was told 6 weeks when i asked ovo online
im not sure what i’m valid for
Be warned… For I am no ordinary Blastoise… For I am the all-seeing evil genius SkyNet Blastoise… Muhahahahaha!
Unfortunately, some RCDs and RCBOs can be a bit oversensitive which means all sorts of stuff can set them off in ways that shouldn’t happen. If a Smart Meter didn’t do it, you can be sure something else eventually would.
Hey @njvan
Sorry to hear about the issue you’re having, I hope Blastoise’ great depth of knowledge has been helpful here.
I’ve updated the title as requested. Let us know if there’s anything more we can do.
I wasn’t aware it would cause my fuse box to trip for as long as I’ve been told (6 weeks as per the time given for information to be updated), I was under the impression this would last only about 48 hours.
I’m afraid you’ve been sadly misinformed. Exchanging your meter should have no effect on your consumer units, and meters should not cause breakers to trip at all, never mind for extended periods. Yes, there are some aspects of the new arrangement that could take six weeks to be completed, but interference with domestic electrical installations isn’t one of them.
As you have been told, there have been cases of unexpected breaker trips following installation of a smart meter. While there has never been a definitive cause established, it seems most likely that the culprit in most cases is a sub-standard breaker (probably an RCD). Replacing the tripping one with a better-quality one should do the trick. The council should send their electrician around as a matter of urgency; vulnerable tenants ought not to be left without a reliable electricity supply for a moment longer than is unavoidable, especially in current weather conditions. If the council don’t spark, get hold of your councillor, the local Citizens Advice bureau and/or whichever charity supports those with your particular disability to intervene on your behalf.
When the electrician turns up, show him this thread.
