Over the past months my OVO account says my smart meter isn’t reporting. Most recently it stopped from the 17th Dec until today. (my account shows it connected today. Interestingly today I was accessing it and taking photos).
It has lost and regained multiple times now!. I would like to be able to use ovo drive anytime tariff for my electric car but I need it to work reliably before I switch. The fixed rate is more than my current tariff and if I move and can’t add the any time I will be out of pocket badly!
My WAN and HAN are flashing. I also have terrible mobile signal in the area. But I’m on EE not O2.
What are my options for getting the connection to work reliably?
Can I get a new meter installed with an antenna?
Best answer by Jess_OVOView original