I have underfloor heating in my flat which had night rate settings on the old meter. Which means the heating comes on between 12 midnight to 7.30 am. I have a smart meter now but being 63 and feeling the cold i need the underfloor heating coming on during the day. I need OVO to change my settings or explain to me the situation, do i need a new tariff etc
BUT after 2 long conversations with OVO staff who couldn't help at the time but promised to get back to me(they haven't) with information.
Anybody else had the same problems as i need to sort this out before winter
Best answer by Blastoise186
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