Trying to move from prepay to direct debit credit-smartmeter system. Engineer said "consumer unit blocking cut-out access so can't install until sorted". Need landlord permission to get electrician. What is the issue here that we should describe to the landlord? Unless we get someone from electricity provider to come out again, I don't feel we have enough info to ask for an electrician to come. Do they need us to get the consumer unit moved, or the cut-out moved, or the wood moved, and permenantly or temporarily take off? Any idea? Thanks.
Best answer by Blastoise186
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