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Warm Home Discount 2024/2025

  • September 12, 2024
  • 11 replies
  • 4899 views

Hi does anybody know when the application are open for the Warm Home Discount 2024/2025 for Scotland's broader group?

Any links if they are open now?

Best answer by Firedog

Updated on 08/10/24 by Emmanuelle_OVO:

 

What is the Warm Home Discount (WHD)?

 

The Warm Home Discount is a one-off £150 discount given to eligible domestic electricity customers to help with their energy costs. It's usually paid between October and March of each scheme year. It's a Government scheme funded by participating energy suppliers like us. It’s designed to help people who need it most.

 

The Warm Home Discount (WHD) scheme is closed for the scheme year 2023/24 and will reopen again later this year. 

 

The Warm Home Discount (Broader Group) has now opened to applications from our customers based in Scotland.

 

Customers can apply online here

 

Broader Group Eligibility Criteria can be found here.
 

We encourage all customers who believe they fall into the Broader group (Scotland Only) to apply online via the OVO and Boost websites. 

 

However, If a customer needs some assistance completing their WHD application please contact our support team

 

OVO Broader Group: https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme 

 

Boost Broader Group: https://www.boostpower.co.uk/help/support/how-do-i-get-the-warm-home-discount 

 

Ways to get financial support

 

If you’re struggling financially or you’re worried about your energy bills, we’re here to support you. Find out about the different ways we can help here.

 

How do I register for the Priority Services Register (PSR)?

 

Check out the Customer Support package here: https://winter-support-package.ovoenergy.com/

Some suppliers have jumped the gun a bit:
How to claim £150 Warm Home Discount as British Gas opens scheme early (yahoo.com) 

OVO are apparently on the ball, too. You should be able to register your interest if you need to apply, so that OVO can alert you by email when applications can be submitted:
  

Customers in Scotland can now register their interest in the WHD Scotland Broader Group for 2024/25. 

 

You can register your interest via this form (if you fall into the Scotland Broader Group) but you can also find more information via these links:

 

OVO Broader Group: https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme 

 

Boost Broader Group: https://www.boostpower.co.uk/help/support/how-do-i-get-the-warm-home-discount 

 

When the Scottish Broader scheme re-opens we'll contact our customer by email to invite them to apply online. 

 [From Warm Home Discount (WHD) | The OVO Forum (ovoenergy.com)]

 

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11 replies

BPLightlog
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  • Plan Zero Hero
  • 2733 replies
  • September 12, 2024

The ‘official’ channels (gov) suggest not available until October


Firedog
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  • 2017 replies
  • Answer
  • September 12, 2024

Updated on 08/10/24 by Emmanuelle_OVO:

 

What is the Warm Home Discount (WHD)?

 

The Warm Home Discount is a one-off £150 discount given to eligible domestic electricity customers to help with their energy costs. It's usually paid between October and March of each scheme year. It's a Government scheme funded by participating energy suppliers like us. It’s designed to help people who need it most.

 

The Warm Home Discount (WHD) scheme is closed for the scheme year 2023/24 and will reopen again later this year. 

 

The Warm Home Discount (Broader Group) has now opened to applications from our customers based in Scotland.

 

Customers can apply online here

 

Broader Group Eligibility Criteria can be found here.
 

We encourage all customers who believe they fall into the Broader group (Scotland Only) to apply online via the OVO and Boost websites. 

 

However, If a customer needs some assistance completing their WHD application please contact our support team

 

OVO Broader Group: https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme 

 

Boost Broader Group: https://www.boostpower.co.uk/help/support/how-do-i-get-the-warm-home-discount 

 

Ways to get financial support

 

If you’re struggling financially or you’re worried about your energy bills, we’re here to support you. Find out about the different ways we can help here.

 

How do I register for the Priority Services Register (PSR)?

 

Check out the Customer Support package here: https://winter-support-package.ovoenergy.com/

Some suppliers have jumped the gun a bit:
How to claim £150 Warm Home Discount as British Gas opens scheme early (yahoo.com) 

OVO are apparently on the ball, too. You should be able to register your interest if you need to apply, so that OVO can alert you by email when applications can be submitted:
  

Customers in Scotland can now register their interest in the WHD Scotland Broader Group for 2024/25. 

 

You can register your interest via this form (if you fall into the Scotland Broader Group) but you can also find more information via these links:

 

OVO Broader Group: https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme 

 

Boost Broader Group: https://www.boostpower.co.uk/help/support/how-do-i-get-the-warm-home-discount 

 

When the Scottish Broader scheme re-opens we'll contact our customer by email to invite them to apply online. 

 [From Warm Home Discount (WHD) | The OVO Forum (ovoenergy.com)]

 


Abby_OVO
Community Manager
  • Community Manager
  • 1071 replies
  • September 13, 2024

Hey @FREEFLOW 

 

I’m glad to see a couple of our volunteers have already stopped by to help out here, I hope you found their advice helpful.

 

As they’ve mentioned, the DWP hasn’t yet opened the scheme for this year. If you’re in Scotland, and wish to register your interest, you can do so as suggested by Firedog;

Firedog wrote:

Some suppliers have jumped the gun a bit:
How to claim £150 Warm Home Discount as British Gas opens scheme early (yahoo.com) 

OVO are apparently on the ball, too. You should be able to register your interest if you need to apply, so that OVO can alert you by email when applications can be submitted:
  

Customers in Scotland can now register their interest in the WHD Scotland Broader Group for 2024/25. 

 

You can register your interest via this form (if you fall into the Scotland Broader Group) but you can also find more information via these links:

 

OVO Broader Group: https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme 

 

Boost Broader Group: https://www.boostpower.co.uk/help/support/how-do-i-get-the-warm-home-discount 

 

When the Scottish Broader scheme re-opens we'll contact our customer by email to invite them to apply online. 

 [From Warm Home Discount (WHD) | The OVO Forum (ovoenergy.com)]

 

Hope this has been helpful. We’ll update all of our Warm Home Discount topics when the scheme opens for 2024/25.


  • New Member*
  • 1 reply
  • September 15, 2024

Has anyone managed to apply for the Broader Group in Scotland yet?

Are these actually open yet? I know the links have gone up in past day but have they worked for anyone?

 

The links above to register interest just return an error message for me

 

Oops, something has gone wrong. Please try again later.”


 

 

 


Shads_OVO
Retired Moderator
  • Retired Moderator
  • 465 replies
  • September 16, 2024

Hi @SeaGravy,

 

I’m sorry to hear this. 

 

Have you tried clearing your cache and cookies on your browser? 

 

Please let me know if this link works - https://whd.ovoenergy.com/ 


Firedog
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  • 2017 replies
  • September 16, 2024

Hello @Shads_OVO 

 

Shads_OVO wrote:

Please let me know if this link works - https://whd.ovoenergy.com/ 

 

Yep, that URL brings up the form for me. I didn’t work through it, though.

I’ve changed the one in my original response, but I can’t change the one in the quote in @Abby_OVO’s. It might save a bit of frustration if it were changed there, too, as well as in the article it was taken from: Warm Home Discount (WHD) | The OVO Forum (ovoenergy.com) 

Thanks 🙂


Shads_OVO
Retired Moderator
  • Retired Moderator
  • 465 replies
  • September 17, 2024

Thanks for the response @Firedog, I’ve updated Abby’s quote now.


  • Author
  • Carbon Cutter*****
  • 9 replies
  • September 25, 2024
Abby_OVO wrote:

Hey @FREEFLOW 

 

I’m glad to see a couple of our volunteers have already stopped by to help out here, I hope you found their advice helpful.

 

As they’ve mentioned, the DWP hasn’t yet opened the scheme for this year. If you’re in Scotland, and wish to register your interest, you can do so as suggested by Firedog;

Firedog wrote:

Some suppliers have jumped the gun a bit:
How to claim £150 Warm Home Discount as British Gas opens scheme early (yahoo.com) 

OVO are apparently on the ball, too. You should be able to register your interest if you need to apply, so that OVO can alert you by email when applications can be submitted:
  

Customers in Scotland can now register their interest in the WHD Scotland Broader Group for 2024/25. 

 

You can register your interest via this form (if you fall into the Scotland Broader Group) but you can also find more information via these links:

 

OVO Broader Group: https://www.ovoenergy.com/guides/energy-guides/warm-home-discount-scheme 

 

Boost Broader Group: https://www.boostpower.co.uk/help/support/how-do-i-get-the-warm-home-discount 

 

When the Scottish Broader scheme re-opens we'll contact our customer by email to invite them to apply online. 

 [From Warm Home Discount (WHD) | The OVO Forum (ovoenergy.com)]

 

Hope this has been helpful. We’ll update all of our Warm Home Discount topics when the scheme opens for 2024/25.

According to the internet ovo has already opened application now, but i have not been notified or i can find no link to apply


Blastoise186
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  • Plan Zero Hero
  • 7888 replies
  • September 25, 2024

Hi,

Please check out https://whd.ovoenergy.com/ for this one.

Thanks!


  • Author
  • Carbon Cutter*****
  • 9 replies
  • September 25, 2024
Blastoise186 wrote:

Hi,

Please check out https://whd.ovoenergy.com/ for this one.

Thanks!

Yes we done that it is Register your interest, but according to reports ovo has opened applications


Blastoise186
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  • 7888 replies
  • September 25, 2024

OVO Support has checked the state of play. This is what I got back from them:

For customers in Scotland we submit a 'registration of interest' and then send out the application forms once it has begun, which I believe is at the beginning of October.


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