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When you get a new smart meter fitted and in home display- Do you get a manual?

  • December 13, 2023
  • 1 reply
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Carbon Cutter*

I have just had a new meter fitted and an in home smart meter but no manuals were supplied.

Should manuals be supplied 

 

Best answer by Jeffus

Updated on 20/09/24 by Shads_OVO

Hi @Anitawa 

I am just a customer like you

There is no manual left with customers.

I suspect you have an In Home Display IHD like one of these.

https://chameleontechnology.co.uk/inhomedisplayhelp/

If not then post a picture of it.

On the bottom of the IHD it may say what model it is e.g IHD6

There are other website links that may be useful once it is clear which IHD you have.

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Jeffus
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  • December 13, 2023

Updated on 20/09/24 by Shads_OVO

Hi @Anitawa 

I am just a customer like you

There is no manual left with customers.

I suspect you have an In Home Display IHD like one of these.

https://chameleontechnology.co.uk/inhomedisplayhelp/

If not then post a picture of it.

On the bottom of the IHD it may say what model it is e.g IHD6

There are other website links that may be useful once it is clear which IHD you have.

Abby_OVO
1 person likes this
  • Abby_OVO
    Abby_OVO

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