2nd month in a row:
“During December your smart meter failed to send us readings at certain times, so we couldn’t see the full picture of your electricity use.
Unfortunately this means you won’t receive a Power Move credit this month.”
So how is it the ovo app shows a full half hourly breakdown of my use?
No reply from ovo last month when I queried it, maybe they’ll respond to me this month. Think it’s time to give up on this nonsense, not worth the disruption / hassle!