cant seem to be able to join power move

Howdy ​@eggy790 ,

It’s probably because you’re not fully switched yet - try giving it a couple more weeks! The switch process takes six weeks to fully complete, so I’d suggest trying again after that.

To be eligible to join Power Move, you need to:

• be an OVO customer and have your energy supplied by OVO
• have downloaded the OVO app and unlocked Beyond
• have a working electricity smart meter
• have a credit meter
• have a single rate tariff only (e.g. not Economy 7 or Economy 10)
• have an active Direct Debit
• have opted into half-hourly meter reads for billing (you can do this when you join)
• have opted into half-hourly meter reads for settlement (you can do this when you join)
• have an active email address

Hi

I've been having the same issues

Looks like a few people are also getting the same message

The latest I've got from the helpovo email is they're still looking into the issue but it's taking longer than they thought 

I received the last update about a week ago

Stuart

This is the message received if any use 

We’re aware of a small group of customers that are currently blocked from joining Power Move. We’ve been working hard with the team at Kaluza to resolve this but it’s taking longer than we expected. We’re still working hard on a fix and as soon as we have one available we’ll update this thread with more information. We’re sorry for the inconvenience this has caused!

Stuart

We’re aware of a small group of customers that are currently blocked from joining Power Move. We’ve been working hard with the team at Kaluza to resolve this but it’s taking longer than we expected. We’re still working hard on a fix and as soon as we have one available we’ll update this thread with more information. We’re sorry for the inconvenience this has caused!