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When is the Power Move credit added to the bill?


If successful when is the power move credit added to  (subtracted from)  the bill? I was invited to sign up part way through August and got notification that I had achieved the target but should my (pro rata) power move credit come off August's bill or is it off September’s bill? (I did phone Ovo to clarify but sadly the very nice man I spoke to was not aware of power move at all ….  @Tim_OVO as power move has been around for nearly a year it did surprise me that he was unaware.

My apologies if this has been asked and answered elsewhere - just point me in the right direction - thank you. 

Best answer by BPLightlog

Updated on 12/10/23 by Abby_OVO

It’s under the Power Move section

https://account.ovoenergy.com/power-move

You can also check out the FAQs page for more handy information on some of the Power Move details: https://www.ovoenergy.com/power-move-faqs

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3 replies

  • Carbon Catcher*
  • 64 replies
  • October 3, 2023

It shows in Octobers bill. If you look on the current bill you will see it has already been added at the bottom under the wording powermove.


BPLightlog
Plan Zero Hero
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  • Plan Zero Hero
  • 2729 replies
  • Answer
  • October 3, 2023

Updated on 12/10/23 by Abby_OVO

It’s under the Power Move section

https://account.ovoenergy.com/power-move

You can also check out the FAQs page for more handy information on some of the Power Move details: https://www.ovoenergy.com/power-move-faqs


  • Author
  • Carbon Cutter*****
  • 72 replies
  • October 3, 2023

HI @BPLightlog  - thank you - that's everything I needed  :)  (sorry I hadn't managed to find it - I was looking in all the wrong places! lol) 


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