Hello! I bought tickets for a concert that is tonight, i got an email 2 days ago asking me to download the ovoarena app, but my tickets arent in this OR the axs app despite using matching email address to my seetickets account - when i go to verify my email on ovo arena no email comes through to my email, so i cannot authorise this.
neverthehless i have no tickets on my axs account either :(
the concert is tonight and im worried! pls help
+1Howdy
Please urgently chat with AXS!
that phone number doesnt work it says phone line is closed, i’m emailed and on the chat but its a bot so it’s pretty unhelpful
+1Apologies for the delay - I got held up with other things.
I’d strongly recommend you head direct to the Box Office when you reach the venue. They should be able to sort this out. Please take your Order ID and Photo ID with you as they’ll need that to verify the order.
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