HI, firstly please forgive my ignorance - I am not an expert in this field.
I have PV system on my garage roof comprising 16 solar panels, a Solis inverter and a Pylontech battery.
My problem is that my electricity meter records ALL electricity energy used in my house as being supplied by my electricity supplier from the electricity grid but which INCLUDES the electricity self-generated by my panels which has been considerable.
My electricity supplier is over charging for the electricity being pulled from the grid as it records self-generated electricity as if it is being supplied by the grid.
They have recently installed a new SMETS2 meter but the problem of them also charging me for my self-generated electricity persists (i.e. it is showing all electricity being used in my house as being supplied from the grid) and is costing a fortune!
Can anyone help with what may be causing this and how it can be rectified please?