Hi I am trying to setup a schedule weekly payment on payg meter why can’t I do it
Scheduled payment on PAYG- Is this an option
Best answer by Ben_OVO
Morning
Sorry for the issues you’re experiencing with scheduling payments. This should definitely be an available option! It might be that we’re experiencing app issues, or there could be background issues with PayPoint. Are you seeing error messages when you try and set up the scheduled payment? Feel free to send across some screenshots, just make sure that you don’t include any personal information in them, eg full name / OVO account number/ bank details.
I’d also recommend deleting the OVO Top Up App from your device and downloading it again - it might be that you are using an outdated app version. Let us know how you get on, if we can’t help here you might need to contact our Support Team.
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