I’ve tried to top up my PAYG smart electricity meter today as I have nearly run out of credit but I get a message saying Meter Top Up Failure. Is there a problem with topping up today? Can’t get through to anyone on the phone. Thanks for any help.
Best answer by Blastoise186
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+1
Paypoint has been struggling recently for some reason. If it keeps failing, please let Support know.
Hey
Sorry to hear about this, did you get the top up sorted?
Tried again just now, same problem :(
Could it be due to my switch from SSE to OVO?
+2
You could try contacting ovo via their Social media platforms
It’s a bank holiday weekend, nobody is answering anything!
Has finally let me make a payment today. At least I didn’t get cut off.
I'm having issues today and it's via iPhone app says its doing essential maintenance have used card to top up but not showing on smart meter and been over 3 hours now nearly out of credit and still got meal to cook
+1
Hey
Can you try that top-up again please? Let me know if it works or not.
Now sorted thankfully
can i pay my bill at the post office using payzone?
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