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Best answer by Blastoise186

Updated on 28/09/26 by Abby_OVO
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If you need financial support or have questions about a debt balance, the following topic may be helpful:

 

 

Hi @Betts ,

That may be possible. Try calling 0330 175 9669 or using Live Chat at https://ovoenergy.com/help.

 

You can request Discretionary Credit for this, it’ll give you £50 that you’ll need to pay back later, but it should be enough to cover you in the meantime.

 

You will only be expected to pay back that £50, not a penny more as it doesn’t attract interest. The repayment rate can also be adjusted to suit your needs - let the team know if you want to pay it back faster or slower and they can also help with that.

1 reply

Blastoise186
Super User
Blastoise186Super UserBest Answer
Super User
December 5, 2023

Updated on 28/09/26 by Abby_OVO
​​​​​​

If you need financial support or have questions about a debt balance, the following topic may be helpful:

 

 

Hi @Betts ,

That may be possible. Try calling 0330 175 9669 or using Live Chat at https://ovoenergy.com/help.

 

You can request Discretionary Credit for this, it’ll give you £50 that you’ll need to pay back later, but it should be enough to cover you in the meantime.

 

You will only be expected to pay back that £50, not a penny more as it doesn’t attract interest. The repayment rate can also be adjusted to suit your needs - let the team know if you want to pay it back faster or slower and they can also help with that.

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