For our Boost members: The Boost App is shutting down soon

All sorted now. Lady on the phone came to my rescue 🛟 long hard slog but got there in the end. 

Finally managed to get my unable to top up issue sorted.
The app would not recognize my card details so had to get new PAN numbers.

I did mention this to the operative that I spoke to and that seemed to put him on the right track as he was scratching his head as to what the problem might be.

Maybe a message about PAN numbers could be something to stick at the top of the help pages for those that have switched over from boost.
Long after the app was supposed to close, it was the only way I could top up 

Hi @Rovig,

Happy to hear you got this sorted.

These threads may be helpful in future:

• Pay As You Go Smart Meter - Top up issues Tutorial

• Have you lost your top up key or card and need a new one? Tutorial

• Pay As You Go - Topic Hub & How to get in touch Hub