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Can you set a threshold for automatic top up?


Is it possible to set up automatic top up when credit reaches a certain amount on the app?

Best answer by Blastoise186

Hi ​@jcsbridge ,

Sorry, but that’s not possible - IIRC it can only be done on a timed schedule because Paypoint can’t see your meter balance in real-time. It only gets nightly snapshots.

If you wanted to always stay in credit, you may want to consider Pay Monthly instead.

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Blastoise186
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Hi ​@jcsbridge ,

Sorry, but that’s not possible - IIRC it can only be done on a timed schedule because Paypoint can’t see your meter balance in real-time. It only gets nightly snapshots.

If you wanted to always stay in credit, you may want to consider Pay Monthly instead.


Emmanuelle_OVO
Community Manager

Hey ​@jcsbridge 

It’s a brilliant idea! 💡

 

Unfortunately the app we use is PayPoint rather than an OVO product otherwise i’d suggest you post this as a feature idea. 
 

https://forum.ovoenergy.com/general-153/how-to-submit-and-vote-on-feature-ideas-with-ovo-forum-s-new-ideas-10650

 


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