Can I still use a new Gas Meter Card (traditional PAYG meter), if it wasn't activated at the shop with the TAG code?

You need the entire code to activate the card. Partial codes won't work 

I know that, what I mean is that they didn’t manage to do anything at all on the shops end but the staff just gave up and just handed me the card regardless.

Could I just put it into my meter, despite the fact that the shop didn’t manage to do anything on their end with it or the TAG code, and get it to associate with my meter or am I forced to have to wait?

So follow up, just got off the phone again and the woman I just spoke to insisted that the previous code should have worked and that for OVO Gas cards it is in fact a 7 digit code and not an 8 digit one like both the website, and other posts on this forum claim when getting a replacement?


 

You could try the 7 digit code at the shop if you haven’t already. If it’s valid, the terminal will accept it.

However, I’ll do some digging in the forum backstage. Bear with me and I’ll try to get more info!

Been told I have to wait another 3 hours before I can go round and try, but they said they’d place a call back to me in about 3.5 hours to check if it worked or not, they also said that the card the shop gave me, may be the issue as its one that says “SSE part of the OVO Family” card and not one that only has OVO on it.

Yeah, it’d be preferable if it’s an OVO card specifically. Gas Meters get funny about using the wrong supplier cards…

Man, I hate Siemens Quantum sometimes...

So after now having gone through 4 different cards over the last few days, as either the cards/TAG codes just aren’t working, they’re finally sending someone out from emergency team to top it up  or something sometime in next 3 hours ish.

I’m starting to thinking the meter its self is the issue, as I'm not convinced its location in the outside under stairs cubby which is regularly damp/wet is helping things.

It’s probably worth just replacing the meter with a Smart Meter at this point. The Support Team can help arrange that.

Even with the Q-Smart Cards (the ones you’ve been trying to use), I still hate Siemens Quantum for being a massively clunky and outdated infrastructure behemoth. The sooner people get off of it, the better tbh.

Had the hassle with SSE (pre ovo switch) for over 3 years trying to get smart meters installed, but due to property access issues, its one building separated into 3 different sets of flats, and one of the residents either works  odd hours or just plain refuses to ever answer the door, so that unfortunately isn’t doable as have had at least 10 different  engineers attend after retelling this problem every time smart meters are brought up

They show up and after trying to get an answer for 10 min they go , Ahh yea we wont install them on safety grounds as wed have to cut off the entire building and would need access to each flat on the property to make sure that everything was successfully turned back on, and as guy at the very top won’t answer/is never in they can’t do it.


Anyway had a call back about 30 min ago re-booking emergency team sometime in this “next 3 hours” this evening, as something didnt go through the first time, and at the end I was told to expect a call from the people themselves confirming it in about 10/15 min and that if I didn’t answer they wouldn’t attend this evening… and as you can guess, have yet to receive said confirmation call 30 min later.… so now am worried its going to be yet another day of nothing.