I have just joined OVO home plan.Have a plumbing issue.How do you get fixed.Emergency no only mon until fri
I have just joined OVO home plan.Have a plumbing issue.How do you get fixed.Emergency no only mon until fri
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0800 012 1232
Rang that no. Says closed until Mon. Just joined cannot understand why emergency is only Mon to Fri. We need a plumber ASAP.Â
0800 012 1232
Updated on 19/10/23 by Abby_OVO
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- If your call is urgent, use Option 1 for new faults and existing claims
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For more check out this OVO Home Services home page https://www.ovoenergy.com/home-services/feedback
Rang that no. Says closed until Mon. Just joined cannot understand why emergency is only Mon to Fri. We need a plumber ASAP.Â
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After calling the number don't press any keys and it will transfer to ovo home as per the message you hear. If you press a key you get transferred to ovo energy who are not open.Â
Once transfered it will ask some questions
Press 1 to the first question
Press 1 to the second question to raise a new case.
They are open 24/7
I just tried it and got straight through.
https://www.ovoenergy.com/ovo-home-plan/feedbackÂ
Basically don't press 1 at the first message, wait until you are redirected, then Press 1 as per the message you will hear.
I don't work for OVO, am just a customer like you.
Let us know how you get on
Thank you both so much.Was feeling panicky.Just changed from British Gas and was wondering if I had done the right thing.Will ring in the morning.We are both in our 80s and things like this can cause you to worry.I wonder why OVO don’t tell you this when you join.Hopefully now we will be ok.
regards.
Thank you both so much.Was feeling panicky.Just changed from British Gas and was wondering if I had done the right thing.Will ring in the morning.We are both in our 80s and things like this can cause you to worry.I wonder why OVO don’t tell you this when you join.Hopefully now we will be ok.
regards.
Feel free to ask questions at any time, there are a few of us who are just customers like you who regularly post if we think we can help
Let us know how you get on in the morningÂ
Plumber coming in the morning. Dripping not pouring so should be fine. Thank you all. Regards.Â
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