Updated on 22/09/21 by Jess_OVO
Whilst you’ll receive your monthly summary to your email inbox (or through your letterbox if you’ve opted in to postal communications) you might want to look over the previous monthly summaries that have been issued since you joined us.
Head over to the ‘Billing history’ menu option on the left hand side of the screen (you’ll find this by clicking ‘menu’ in the the top right of your screen if you’re viewing the account on your mobile):
Once you’re on this page, you should see the last completed month’s summary at the top of the screen. Scroll down to see all the previous monthly summaries issued since you’ve joined us:
You have the option to ‘View details’ for each month:
You can also ‘Download’ any previous monthly summary as a PDF by clicking ‘Download this bill’.
Please be aware that the mobile phone images shown above are what you’d see when using your online account via your device’s internet browser but the ‘Billing History’ information is also accessible on the OVO app.