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Energy Expert visit offer

  • September 26, 2023
  • 3 replies
  • 273 views

I have just got an email from OVO offering a home visit to my home for #25.00

Did anyone else get this?

The link to book the offer doesn’t work

They won’t answer the phone.

Has anyone got any idea how you book this offer?

Best answer by Firedog

Updated on 11/02/25 by Ben_OVO

The scheme was introduced a couple of months ago:

There’s a bit more info here: OVO Energy Experts – OVO Energy, but no indication of what to do if they won’t talk to you. Which phone number did you try?

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3 replies

Firedog
Plan Zero Hero
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  • Plan Zero Hero
  • 2032 replies
  • Answer
  • September 26, 2023

Updated on 11/02/25 by Ben_OVO

The scheme was introduced a couple of months ago:

There’s a bit more info here: OVO Energy Experts – OVO Energy, but no indication of what to do if they won’t talk to you. Which phone number did you try?


  • New Member***
  • 1 reply
  • November 14, 2024

I booked an Energy Saving Expert online but have not received any confirmation so don’t know if they are coming today between 12 and 4pm my quess is not likely. I tried to chat on line with OVO to see if they had a booking they did not have a clue what was talking about and gave me their help desk number which I waited on and gave up. Has anyone received confirmation or indeed had a visit from an Energy Expert having booked on line?


Abby_OVO
Community Manager
  • Community Manager
  • 1088 replies
  • November 15, 2024

Hey ​@Peter516 

 

I reached out to the Energy Experts team who’d like to help confirm this. I’m going to reach out to you via Private Message to get some details so we can check for you.


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