Solved

100% ‘green’ energy now only with a smart meter - how does this work?

  • 9 September 2022
  • 49 replies
  • 359 views


Show first post

49 replies

Userlevel 7
Badge +1

I have raised an offical complaint before taking it to Ofgem

there are many reasons not to have a Smart meter including health

Having failed to by normal channels I consider this email to be sharp practice  deceitful and  even discriminatory

A smart meter cannot differentiate Green from Brown energy

but a Smart meter can allow OVO to charge different tarrifs based on the % of how they source the energy they put in the grid

in the future a Smart meter can be used to monitor Smart devices so energy companies can charge  a peak use tarriff

Taxpayers money is also being squandered installing heat pumps no-one can afford to run

 

 

 

I don't work for ovo

This is the government view on health and smart meters. Ofgem is a non ministerial government department.

https://www.gov.uk/government/publications/smart-meters-radio-waves-and-health/smart-meters-radio-waves-and-health

Is it that you have an issue with the  Ofgem and government position regarding health? If so, i suggest taking that part of your complaint up directly with ofgem. There is likely to be nothing ovo or any supplier can say other than directing you to the government page as above. 

I have raised an offical complaint before taking it to Ofgem

there are many reasons not to have a Smart meter including health

Having failed to by normal channels I consider this email to be sharp practice  deceitful and  even discriminatory

A smart meter cannot differentiate Green from Brown energy

but a Smart meter can allow OVO to charge different tarrifs based on the % of how they source the energy they put in the grid

in the future a Smart meter can be used to monitor Smart devices so energy companies can charge  a peak use tarriff

Taxpayers money is also being squandered installing heat pumps no-one can afford to run

 

 

 

I don't work for ovo

This is the government view on health and smart meters. Ofgem is a non ministerial government department.

https://www.gov.uk/government/publications/smart-meters-radio-waves-and-health/smart-meters-radio-waves-and-health

Is it that you have an issue with the  Ofgem and government position regarding health? If so, i suggest taking that part of your complaint up directly with ofgem. There is likely to be nothing ovo or any supplier can say other than directing you to the government page as above. 

as for Health that is a completely different issue for another thread

I think I have made it 100% clear what my issue is regarding the email OVO sent on 8/9/2022

 

Someone has said that this seems to be deceitful and sharp‘practice’. As for me , this is extremely threatening .   So what happens to my supply on October 1st if I don’t have . or, plan to have,a smart meter? 

 

Userlevel 7
Badge +1

Someone has said that this seems to be deceitful and sharp‘practice’. As for me , this is extremely threatening .   So what happens to my supply on October 1st if I don’t have . or, plan to have,a smart meter? 

 

Your supply remains active either way and to be clear… You WILL NOT be cut off.

Hey @Lesmor

 

I’m really sorry for the issues you’ve had.

 

You are right that a smart meter can’t differentiate between renewable energy or otherwise. When OVO refer to a customer being on 100% renewable they refer to what energy OVO purchases on behalf of that customer.

 

@Staff242 for someone on a 100% renewable energy plan, any energy they use will have the same amount of renewable energy generated and put into the grid. For OVO, this is done with power purchase agreements, and via REGO’s.

 

There are many benefits to having a smart meter installed but you are right, there may be reasons some customers are unable to have them fitted.

 

Find out more information about smart meters and their benefits here

 

I hope that your complaint is dealt with effectively by our Support Team

I’m afraid only a email sent to all OVO members with a retraction will surfice

the email I received on 8/9/2022 specifically stated that from 1st October green energy will only be available to customers with a smart meter 

which IMO is false,deceitful and discriminatory clearly designed to make customers think they have to have a Smart meter

unless it is retracted rest assured I will be raising a complaint with Ofgem

 

Could you post the text of the whole email so we can see it in context?

I don't work for ovo and haven't seen the meter

well I did post a copy but it doesnt seem to have got past the moderators

Userlevel 7
Badge +1

Please can you put the email on here ? It’s only been sent to customers without smart meters. Sorry didn’t see your recent reply.

Userlevel 7
Badge +1

If you got a message along the lines of “Your comment will be published after it has been approved by a moderator” it’s quite likely the automated spam filter swallowed it. Hang in there for now, I’ll ask someone to review and hopefully release it.

If you’d like it to be visible more quickly, you can also send it to me via a Private Message. I can bypass the spam filter using my advanced permissions and it’d be published instantly.

Hi Folks

Looks like I stirred up a nest off hornet's here.

However with all the points been raised from yourselves and O V O again been a layman they are not clarifying my point that they cannot control what comes down the National Grid and into our homes.

Smart meter or not our power comes down the grid and is not defined green or brown???. Therefore how can they state That from October only smart meters will receive green power..

As stated on the initial email I and I'm sure many more have received there's a statement saying this will not effect my prices or costings. 

SO again why send such a unethical email which cannot be true.

Again been the devil's advocate do OVO mean when we do achieve 100% green renewable energy coming down the grid they will not supply any power to the homes, customers without a smart meter!!!!!.

Please will someone from OVO give a straight answer and not the party line about we buy green and ref rego's. You may but as you state you have no power or control of the energy coming down the Grid.

Just admit Marketing got this one wrong, go back to the drawing board to try and convince people why we should have a smart meter fitted instead of scare mongering which I feel in my opinion they have done.

Again as stated I maybe a layman but I'm not stupid.

 

 

 

 

Userlevel 7
Badge +1

Well, time to stir up some more fun I guess.

After being given more information about what’s been planned, I’ve changed my stance. I now support what OVO is doing because it ultimately makes sense. I have other reasons as well, but I’m not currently in a position to talk about any of those.

Well, time to stir up some more fun I guess.

After being given more information about what’s been planned, I’ve changed my stance. I now support what OVO is doing because it ultimately makes sense. I have other reasons as well, but I’m not currently in a position to talk about any of those.

As you have been given information that has not been shared perhaps you can explain what OVO is planning  on the 1st of October 2022?

Userlevel 7
Badge +1

Everything that can be made public already has been made public.

If you have ANY Smart Meter, working or not, you’ll still get 100% renewable electricity as before (OVO never claims 100% renewable gas because that’s impossible to do).

If you don’t have one, you’ll lose that benefit and will get whatever OVO can purchase.

I protect my sources so I can’t say where I got the other information from.

What I will say however, is that part of my stance is based off of unrelated discussions I had with Western Power Distribution over the last week. The outcomes of those discussions could also bring other benefits that are exclusive to those with smart meters.

Everything that can be made public already has been made public.

If you have ANY Smart Meter, working or not, you’ll still get 100% renewable electricity as before (OVO never claims 100% renewable gas because that’s impossible to do).

If you don’t have one, you’ll lose that benefit and will get whatever OVO can purchase.

I protect my sources so I can’t say where I got the other information from.

So as I dont have a Smart meter I wont get 100% renewable energy flowing through my meter

pray tell how they will be able to do that?

One can only assume then if you've switched your school off thought then that people with smart meters have been sent a different email informing them off the future and maybe costings. 

If so surley it would of been better for OVO to give clarification to everyone but wait maybe this would classed as bullying. 

I only raise this as your latest comment leaves it open to all sorts of possibilities  which I'm sure you intended

Userlevel 7
Badge +1

Everything that can be made public already has been made public.

If you have ANY Smart Meter, working or not, you’ll still get 100% renewable electricity as before (OVO never claims 100% renewable gas because that’s impossible to do).

If you don’t have one, you’ll lose that benefit and will get whatever OVO can purchase.

I protect my sources so I can’t say where I got the other information from.

So as I dont have a Smart meter I wont get 100% renewable energy flowing through my meter

pray tell how they will be able to do that?

Welcome to the National Grid and the complicated world of the Wholesale Market. 😉

One can only assume then if you've switched your school off thought then that people with smart meters have been sent a different email informing them off the future and maybe costings. 

If so surley it would of been better for OVO to give clarification to everyone but wait maybe this would classed as bullying. 

I only raise this as your latest comment leaves it open to all sorts of possibilities  which I'm sure you intended

I have a Smart Meter myself, but didn’t receive any emails. To be honest with you, I often get certain types of information from other sources, including a few people at OVO who sometimes give me a heads up about big, important changes.

This isn’t bullying in my reasonable opinion. Consider it more of an incentive to move the grid forwards. Smart Meters are coming to your house at some point anyway, whether you want them or not. All meters only have a finite service life after all! This is really just another opportunity to upgrade early before you’re required and forced to replace the meters when their service life expires.

Legislation will happen to force you to have a Smart meter but until then I have freedom of choice

Wholesale markets are not complicated they are driven by supply and demand which is why we have a energy crisis 

the kicker is you can try and save energy but you will be penalised and ripped off for your efforts

Energy suppliers are driven by profit for shareholders less demand means less profit so prices rise to maintain or increase profits so you pay more for less

the same happens with food producers charging more for less

it is called shrinkflation

Userlevel 7
Badge +1

The rules have already existed for many years. Once a meter reaches the end of service life, it has to be replaced as part of recertification. You don’t get a say in that.

When the supplier comes to replace the meter, they’ll fit whatever they have on hand. Since stocks of non-smart meters are basically depleted now, there’s no escaping an upgrade.

The rules have already existed for many years. Once a meter reaches the end of service life, it has to be replaced as part of recertification. You don’t get a say in that.

When the supplier comes to replace the meter, they’ll fit whatever they have on hand. Since stocks of non-smart meters are basically depleted now, there’s no escaping an upgrade.

In my 68 years on this earth I have never had a meter changed for certification or any other reason

No doubt what you say will be the excuse to force a change to Smart meters but I can assure you it is not for the benifit of the consumer 

 

Userlevel 7
Badge +1

No doubt what you say will be the excuse to force a change to Smart meters but I can assure you it is not for the benifit of the consumer 

 

What proof do you have for that? I’m afraid I don’t accept unfounded or unproven claims.

No doubt what you say will be the excuse to force a change to Smart meters but I can assure you it is not for the benifit of the consumer 

 

What proof do you have for that? I’m afraid I don’t accept unfounded or unproven claims.

I dont need proof only common sense

In my time I have had the common sense to see the bigger picture 

from Brixit, the Energy and Financial crisis it is being manipulated  by third parties the rich get rich the poor pay the price

why else would they elect incompetents to be in charge of countrys making decisions that change the world order

Userlevel 7
Badge +2

Well I came here to say I like smart meter time of use tariffs, especially when I got paid to use electricity when there was surplus.

But it seems like we have moved on from discussing the merits of smart meters somewhat! 

Userlevel 7
Badge +1

Well, without proof, your claims aren’t valid.

I don’t have permission from Western Power Distribution to publicly share the discussions I had with them recently. What I can say is that they relate to an ingenious solution that’s impossible to pull off if you don’t have Smart Meters. And it’s something that hardly anyone else will have ever considered before.

Well I came here to say I like smart meter time of use tariffs, especially when I got paid to use electricity when there was surplus.

But it seems like we have moved on from discussing the merits of smart meters somewhat! 

I agree I got sidetracked 

I have had my say so I am out

Today I received an e-mither from OVO detailing how those with smart meters will get 100% ‘green’ energy. I’ve replied (twice now) to OVO asking how this is possible when all electricity is extracted from the National Grid! All I get by way of an answer is the party line about smart meters. Maybe someone on here can explain how the meters only use ‘green’ energy and not the other kind when it is all lumped together!  They must think we’re all as gullible as their staff that regurgitate the smart meter mantra!

 

In short its a load of mumbo jumbo intended to make us think the smart meters do something. They don’t. You are burning fossil fuel still. 

 

Wake up OVO we’re not a stupid as you think. Stop lying to us with your greenwash. 

Userlevel 5

Hey @Nikos,

 

Recently OVO has started the Power Move trial, taken from the FAQs

 

“We want to reward our customers for taking positive steps to reduce their carbon footprint this winter. Power Move offers you the opportunity to be rewarded for reducing your non-essential electricity usage during peak hours (4pm to 7pm, Monday to Friday). If you use less than 12.5% of your daily electricity usage during these peak hours each month, you’ll receive a £20 energy credit for that month.”

 

This has only been made possible because of smart meters.

 

Similarly, there is the National Grid Electricity System Operator (ESO) scheme. Customers are being financially rewarded for reducing energy at peak times. Without smart technology grid balancing wouldn’t be possible, we couldn’t reward customers for not using energy at peak times- as we wouldn’t have this data. 

 

OVO Energy Tracker also tells customers when the grid is at it’s greenest.

 

 

Unfortunately, the infrastructure of the energy market means that we are still reliant of fossil fuels but this is slowly changing for the better.

 

For customers who have smart meters we purchase 100% renewable energy on their behalf. On top of all this, smart meters ensure customers billing is accurate and means we are able to purchase the right amount of energy as we are more aware of customer usage. 

Reply