We currently have a 3 phase supply with a Landys Gyr meter
We added solar a couple of months ago but have realised the meter isn’t billing us correctly for our net usage
Instead it bills us for import on any phase, even if we’re exporting on another phase.
weve been told by Ofgem tte meter needs to be compatible with “Vector sum metering” which our current model is not.
Our current supplier (Bulb) cannot supply the correct meter so have advised us to move.
Before we change we’re looking for a supplier that will supply the correct meter. We’re aware smart meters aren’t yet available and we don’t want one anyway. But there are plenty of normal meters which perform this funxtionality
Can you let me know if Ovo can fit the correct meter if we move to you?
Best answer by Nancy_OVO
To answer your initial question, three phase meters are available for traditional meters only. These would be available at our discretion for technical purposes. We can’t offer smart meters for three phase supplies just yet, but it may be something that becomes available in future.
It’s worth mentioning that currently due to the pandemic and lockdown, all non essential appointments have been suspended. We’re reviewing this regularly as and when things change, however we wouldn’t be able to offer an appointment right now if you switched over.
Feel free to let me know any further questions.