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Dear Ovo Forum

 

A difficult Q - which I hope few have to face.

 

Our Photovoltaic (PV) panel installer has failed, before they applied for registration of the system with the designated network operator (DNO).

 

No energy provider can get the system registered, before commencing the SEG (smart export guarantee), UNTIL the installer applies/notifies the DNO (using a Form G98 or G99) of the installation.

 

Help?! What to do if the installer fails to make the application (either because of incompetence or they cease trading)?

You can submit the notification to the DNO yourself. I assume your inverter is 3.68kW or less? This means you need a G98 notification.

 

Was your installer MCS registered? Do you have the MCS certificate for your install? If not, that's going to be a bigger problem than the DNO notification.

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