I have been trying to get a new heating system to replace electric storage heaters for over two years as my bills are very high in winter. I was told by one company that I had successfully got ECO3, but then so many delays happened that it was no longer valid and I had to wait for ECO4. Meanwhile the company closed down and some of the people started a new company. They told me after several months that I have been accepted for ECO4. That was about half a year ago now, and again, so many delays have happened and appointments cancelled by them that I've lost trust. This has been going on since 2020. The latest I heard from them is that it'll definitely be done a few weeks ago, so I moved all my furniture and wall decor away from walls etc and moved into my partner's place and I'm still here almost a month later.
Recently they said they're delayed because they'd "run out of money", as ECO4 funding is only given after the job is complete, so they need to buy everything out of their own pocket. Is this true?
Also, I am worried that they might be running some kind of scam at this point. Should I receive anything from ECO4 to say how much has been awarded to spend on home improvements? So I don't end up with the cheapest boiler, etc?
I'm looking into other companies now but they've already done the loft insulation months ago, will this be a problem?
The guy I've been speaking to has also recently said he's starting a new company again, his own this time, so I'm pretty concerned and confused why these companies keep shutting down or changing as it just feels like a loop where nothing ends up happening.
