There are three ways to run an Ecodan heat pump
1 - Fixed flow temperature. The system always produces water at the same temperature and you generally use a thermostat in the house to tell it when to turn on and off.
2 - Weather compensation. The system heats water to different temperatures depending on the outside temperature. It requires no internal thermostat because you set the compensation curve so it heats the house just enough and no more.
3 - Auto adaptation. This uses the wireless mitsubishi thermostat and manages the flow temperature to keep the house at your ideal temperature while trying to maximise efficiency.
I wonder if yours is set to weather compensation but the internal thermostat is stopping it performing correctly. Lots of people find that auto adaptation gives better, and more efficient, results so can I suggest you try that?