I am thinking about switching to OVO from Octopus but I have a deficit of about £300 currently. Can I switch the deficit to OVO? If OVO agrees with Octopus to take on the debt then why not?
Switching to OVO from Octopus with a deficit balance?
Best answer by Blastoise186
Hey
The answer to that question is maybe. If your debt is less than 28 days old, then Octopus has no choice but to let you go and just put it on their Final Bill to collect it like any other regular bill. If it’s more than 28 days old and you’re on Pay Monthly, then Octopus is legally permitted to block you and object to you switching.
HOWEVER
If you’re on Pay As You Go and the debt is less than £500, then the Debt Assignment Protocol can be used to allow you to switch while taking the debt with you as-is. You’d then make repayments to OVO who would pass them onto Octopus in the background, but your Octopus account would be closed and you’d be supplied by OVO.
Hope this helps!
Reply
Log in to the OVO Forum
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.