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Switching to OVO for Charge Anytime - how long till I can add this to my online account?


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I have made the switch to OVO and according to the website it says ovo has been supplying me since the 5th April, meter reading all provided so I have done everything my end. As we have EV cars I need to add charge anytime asap as they need charging but because the account hasn’t been setup I’m struggling.

how long does it take before I can add charge anytime, this while process does not seem efficient.

Best answer by BPLightlog

Updated on 28/02/25 by Emmanuelle_OVO:

 

https://www.youtube.com/watch?v=sW1cpUYy_sA

 

 

Blastoise186 wrote:

It can take up to six weeks from sign-up before you can set up features like that. Try giving it a bit more time! :)

 

Hi @pmharvey as one of the conditions of the ‘anytime’ product is to do with having a communicating smart meter, as Blastoise says, you may need to allow the link to become established to have the option. 
https://www.ovoenergy.com/terms/charge-anytime-terms

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Blastoise186
Plan Zero Hero
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  • April 11, 2023

Hi,

It can take up to six weeks from sign-up before you can set up features like that. Try giving it a bit more time! :)


BPLightlog
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  • Plan Zero Hero
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  • April 11, 2023

Updated on 28/02/25 by Emmanuelle_OVO:

 

https://www.youtube.com/watch?v=sW1cpUYy_sA

 

 

Blastoise186 wrote:

It can take up to six weeks from sign-up before you can set up features like that. Try giving it a bit more time! :)

 

Hi @pmharvey as one of the conditions of the ‘anytime’ product is to do with having a communicating smart meter, as Blastoise says, you may need to allow the link to become established to have the option. 
https://www.ovoenergy.com/terms/charge-anytime-terms


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