Hi - does anyone have any experience of the lead in time between placing an order with OVO and getting an EV Charger installed? Trying to work out if I should use them or use a different company to get this done.
Thanks
Matt
Solved
EV Charger - Install Lead in time
Best answer by Emmanuelle_OVO
Updated on 28/02/25 by Chris_OVO
Hey
Got a response from the team- It’s normally between 2-4 weeks, depending on engineer availability
Check out our full list of compatible EVs and chargers here: https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers
It’s always worth contacting the manufacturer of the charger or EV (which ever is compatible with us) to see what they can advise.
If you have an Indra charger, call 01684 770 631, or email support@indra.co.uk
If you have an Ohme charger, call 020 3375 1586, or email help@ohme-ev.com
Like below, they can offer insights that we don’t have access to.
It took 14 days from first contact to actual install for me - this was back in April. I might just have been lucky, though...
Updated on 28/02/25 by Chris_OVO
Hey
Got a response from the team- It’s normally between 2-4 weeks, depending on engineer availability
Check out our full list of compatible EVs and chargers here: https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers
It’s always worth contacting the manufacturer of the charger or EV (which ever is compatible with us) to see what they can advise.
If you have an Indra charger, call 01684 770 631, or email support@indra.co.uk
If you have an Ohme charger, call 020 3375 1586, or email help@ohme-ev.com
Like below, they can offer insights that we don’t have access to.
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