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Question

compatibility


  • Carbon Cutter*

We own a Mustang Mach-E and have a SyncBG charger. Is this compatible for us to join OVO…?

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  • Carbon Cutter****
  • January 24, 2025

I don’t think so. 


Blastoise186
Plan Zero Hero
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Hi ​@Sev ,

Sorry, but neither of these are compatible at this time.


  • Carbon Cutter*
  • January 24, 2025

Is the Mustang compatible as a vehicle..?


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  • Carbon Cutter****
  • January 24, 2025

No. It is worth investing in a recognised charger such as an Ohm or an Indra. I had to ditch my 2019 Pod Point which is not compatible.


BPLightlog
Plan Zero Hero
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  • Plan Zero Hero
  • January 24, 2025
Sev wrote:

Is the Mustang compatible as a vehicle..?

As others have hinted, the Mustang would work with CA if your charger was compatible

https://www.ovoenergy.com/electric-cars/charge-anytime-cars-and-chargers


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  • Carbon Cutter****
  • January 24, 2025

Trust me, it's well worth investing in a compatible charger. I have no allegiance with the company but since I installed the Indra it has consistently powered my EV at the cheap rate and overcome all the problems I was previously having when I charged by reference to the vehicle which was listed as compatible but in the ‘beta’ category. 

I purchased through OVO and they delivered as promised. Money well spent and in the 4 months since installation I have had no glitches.


Blastoise186
Plan Zero Hero
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It’s unfortunate, but SyncBG isn’t even supported by the upstream platform that Charge Anytime relies on and Ford… Well… I’m not keen to re-tell the entire story again so I’ll give you the short version. Hope you don’t mind.

Last year, Ford basically banned pretty much every Smart Charging setup under the sun from accessing FordPass due to “security issues/fixes” and has since refused to let anyone back in. Until they do, Charge Anytime can’t function and nor can basically any other Smart Charging setup across Europe.

I did warn them of the reputational damage that this causes, but alas they didn’t listen.

Unfortunately, it’s unlikely they’ll budge due to the exclusivity deal they since signed with one provider alone.


  • Carbon Cutter*
  • January 24, 2025

Wow thanks for that. Out of interest which provider has Ford signed as an exclusive company..?


Blastoise186
Plan Zero Hero
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I believe it was Octopus. However, I’ve heard that FordPass has been pretty unreliable anyway and I’m pretty sure someone on the OVO Forum said that folks are getting fed up with Octopus Intelligent being a nightmare for also being unreliable. Something like that anyway.

Your mileage may vary, but you’re probably better just going down the Charger route with one of the supported options for OVO Charge Anytime. At least that way, you’ll get a better experience! Up to you what you pick, but we hear quite a few folks on the Forum seem to love Hypervolt at the moment.


  • Carbon Cutter*
  • January 24, 2025

Thank you… 


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