Hi @EVchargingI5 

Welcome to the customer forum, I am just a customer like you.

Your best bet is to email your request to the anytime team else it may never get picked up

chargeanytime@ovo.com

Hi there evchargingi5. Did you get anywhere with this. 
where I called charge anytime they were out able to give any update.  I was told only ohme or Indra would work.  
 

Hi @EVchargingI5 @Stevenlevy 

Let me put this to the Charge Anytime team and see what they say. There might be some extra context behind why one BMW model isn’t eligible vs another...

Many thanks 

Hi @EVchargingI5 @Stevenlevy - we hadn’t forgotten about this. 

Kaluza who are the technology company that own the Flex technology that powers Charge Anytime have confirmed the i5 is not supported, based on an extensive list that covers many specific models and versions of each electric vehicle type. That’s at the time of writing. To keep up to date on the latest, I would use this eligibility page. 

Just to let you know I5 works. 
just make sure you have the i5 on your my bmw app 

then select a different car from the drop down 

and it will find it. 

Thank you for that feedback, I’ll go back to the team and let them know @Stevenlevy 

it was charge anytime on the phone who suggested that i tried a different vehicle 

i will update once i complete a charge 

I dont see the i5 on the drop down list on the Chargeanytime APP? 

Having contacted OVO via EMail, they advise to use the i4, as the car has the same operating system as the i5. 

BUT, I have other issues. I have a Podpoint charger which, as per the BMW App, allows either time set charge (start and end time) or manual charge. The time set options don’t work - they don’t appear to be compatible with the settings of the Charge anytime app, which doesnt have a start charging time optiopn and just has  the ready by time option. When setting the BMW and Podpoint Apps to manual charge and the ready by time set in Charge anytime, the charge started (last night), but then randomly stopped after a couple of hours. 

The alternative option of setting a start and end time on the BMW and Podpoint Apps, and a ready by time (same time as set in the other two apps) on the Chargeanytime App, doesnt work at all.

So far I’ve only been able to charge the car fully once, by setting BMW and Podpoint Apps to manual charge and the Charge Anytime App to urgent charge and hence no benefit of reduced tarrif from OVO.

Anybody got any insight or useful advise on how to overcome this? 

My experience similar to you.  Set pod pin t to manual.  Choose a different car in the list 

pre conditioning will not work.  But charge anytime charges 

the way charge anytime works is it starts and stops until it is ready   So that is normal what you are saying 

I have an ix3 which is on the list and am i5  both work this way   
 

when you add the i4  it then asks you to log in to bmw app  which then finds the car in that app and ignores the i4 you selected  

small sacrifice for cheap electricity 

Just an update.  When  tried to charge the car it said it was unplugged I had to re add the car to make it work through charge anytime. 
 

I have to add a car 

log in to bmw app 

then it showed  the car then it worked with charge any time.