Hi. Just received an email from OVO relating to fixed price energy tariffs which is great as I would consider moving from my variable one onto one that might help me budget better towards winter energy bills by fixing my consumption rates.
However, why is it that any deals are always offered subject to conditions such as changing your payment method over to DD or getting a smart meter? Why can’t customers just be allowed to sign up to these deals without feeling like they are being discriminated against by not agreeing to the conditions?
I don’t want a smart meter or to pay by DD so why can’t I take advantage of fixing my energy costs? OVO please - fairness and energy equality for ALL of your customers.
