My smart meter is blank when i look at it? Last time i looked, which i dont normally, it was to take a reading as they said they couldnt do it from their end, i just read it and they sent a bill for 3 months which it looks like i will be doing again at the beginning of Feb. But it was working then i just took the readings. Is this normal? My IHD appears to be working ok?
** edited by mod **
Best answer by Tim_OVO
My smart meter is blank when i look at it?
Updated by OVO on the 17/01/2020
The screen will be blank (or 'asleep') until you press a button on the keypad. Press A, to wake the screen up and 9 to get a reading. More info on this here
If you’re pressing buttons and it’s still not showing anything, it might be a fault. Reach out to us via phone if you’re off supply: 0330 303 5063. Otherwise, an email would be ideal: email@example.com. 48 hour response time or less usually!