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New 'Chameleon' In Home Display (IHD) - can I view my live gas usage?


Userlevel 1
Hi, I have just had a smart meter and ihd fitted. It is an IHD3. I can see how to see my live electricity usage (ie electricity now button).
However is it possible to see how much gas is being used live.
Thanks

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Best answer by Tim_OVO 3 November 2017, 14:50

Bpridge wrote:

Hi, I have just had a smart meter and ihd fitted. It is an IHD3. I can see how to see my live electricity usage (ie electricity now button).
However is it possible to see how much gas is being used live.
Thanks



Hi @Bpridge

That 'Now' button (second on the left) will show your live electricity usage. We're unable to show your live gas usage just now. Check out this guide for more info: https://drive.google.com/file/d/0B37WHlI7BKzxdnRhZ2M3NElNQ3hwTVY5SG5uRTlFa09OX2tB/view.

Tim

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5 replies

Userlevel 7
Badge +2
Bpridge wrote:

Hi, I have just had a smart meter and ihd fitted. It is an IHD3. I can see how to see my live electricity usage (ie electricity now button).
However is it possible to see how much gas is being used live.
Thanks



Hi @Bpridge

That 'Now' button (second on the left) will show your live electricity usage. We're unable to show your live gas usage just now. Check out this guide for more info: https://drive.google.com/file/d/0B37WHlI7BKzxdnRhZ2M3NElNQ3hwTVY5SG5uRTlFa09OX2tB/view.

Tim
If its currently unavailable why don't the installers say this and offer the latest known point of availablility, this would be far better than spending a hour + looking for the reason why gas isn't being shown.
Userlevel 1
Hello. We are installing the smart meters today and I would like to ask if the live gas consumption has been available or not yet? Are there any plans to be available in the future?
Thank you
Userlevel 6
Badge +2
Not just yet @Panagiotis. :) Hopefully this will be available in the near future.
@Lucy_OVO - I'm interested in seeing live, real-time gas consumption, too. You said that you expect this to be available in the near future ; can you provide any more information on timescales, please? Will this capability be made available on existing meters and in-home displays?
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