I moved in April into a property with electricity supplied by OVO. I registered, but there was a mistake - my start date was listed 1 month late (14th of may instead of 14th of april, which is when I actually moved in).
I immediately phoned OVO when I saw the wrong start date on the contract. The person I talked to was very nice, but said he could not do anything, but would forward the information to the relevant people, who would be able to fix this issue. It has been almost two months, and I have had no news...
I have also sent in an e-mail a couple of weeks ago, but I have not received any reply either. Is there some contact number for the contracts team, or some other way to contact and fix this?
Best answer by Tim_OVOView original