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Why are standing charges increasing on my variable Simpler Energy plan?



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Userlevel 7
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Hi @SmallMoth ,

SSE hadn’t offered Zero Standing Charges for many years. In actual fact, such tariffs have basically been obliterated across the market and hardly any supplier offers them anymore. The lack of gas is not the reason for having one. I suspect you come under an edge case where there was no direct migration path for your old tariff, so you were migrated to the Standard Variable one.

There is no compensation due in these cases.

Userlevel 7

Hey @SmallMoth,

 

Sorry for the issues you’re having,

 

What was the name of the plan you were on with your previous supplier? I’ll ask about this internally. 

Userlevel 6

Hey @SmallMoth 

 

Have you got this sorted yet?

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