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Why are standing charges increasing on my variable Simpler Energy plan?

  • 1 April 2022
  • 6 replies
  • 205 views

OVO have doubbled the daily standing charge, this is noyhing to do with the wholesale price rise, which is why the unit price has risen. 

I have phoned, long story short- one and a half hours, most on hold then cut off.

Cannot email their system is down!!!!!

HOW DO I LEAVE?

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Best answer by M.isterW 1 April 2022, 20:49

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Userlevel 6
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Updated on 13/04/22 by Jess_OVO

 

Before you go elsewhere check what other companies are charging. You might find that OVO isn't alone in increasing the standing charge. A lot of the increase is the cost of rescuing customers from failed energy companies, a cost that the govt puts onto the energy companies and they put onto us.

 

If you want to be annoyed at someone I'd aim at the govt for failing to ensure energy companies were stable enough to cope with the high gas prices. And previous governments for not investing enough in renewables, which are currently helping to limit the electricity price rises.

 

I have checked, and they are not doing it as much. Unfortunately at the moment it seems impossible to move.

 

It's not impossible to move, it's just probably not cost effective to. The electricity standing charge will have gone up on all variable tariffs from various suppliers. You may find it varies by a few pence, but the majority of the rise is the £68 cost to help cover failed suppliers. Remember that the price cap for average use takes into account unit prices and standing charge so all suppliers will be at or just slightly below this amount.

 

We’ve got more advice and support for members affected by rising unit rates and standing charges on our price cap FAQs

I have checked, and they are not doing it as much. Unfortunately at the moment it seems impossible to move.

 

Userlevel 7
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If you wish to raise a complaint, please see https://ovoenergy.com/feedback as complaints can’t be raised via this forum.

If you wish to leave OVO completely, you must sign up with a new supplier and they will ask OVO for permission to take over your supply. OVO can’t initiate that process for you from their end.

Be advised however. This isn’t a good time to move supplier right now.

Userlevel 6
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I have checked, and they are not doing it as much. Unfortunately at the moment it seems impossible to move.

 

It's not impossible to move, it's just probably not cost effective to. The electricity standing charge will have gone up on all variable tariffs from various suppliers. You may find it varies by a few pence, but the majority of the rise is the £68 cost to help cover failed suppliers. Remember that the price cap for average use takes into account unit prices and standing charge so all suppliers will be at or just slightly below this amount.

I have done that, how long does it take?

 

Tried to complain, used your link, completely useless, no body bothered to reply

 

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